Straight to the point. My nerve is in rage for this Mendez Medical Group Clinic at Market Market.
Alright so here's how the story goes.
I bought a voucher from ensogo.com and it cost Php1299 for 6 sessions of Diamond Peel. After my first session I am sort of surprised on how unprofessional the staff were. They have this Nikki who is the receptionist/model/cashier/whatever. And my gahd!.. she talks a lot! So I'm like, hello little-miss-Kris-Aquino...there are customers here! I'd accept it if all her blabbering was directed to waiting customers but no..it's either she's talking to the staff or the doctors (yes! even the doctors like em gossips!) and clinic staffs. I mean, seriously!?
I waited for an hour. Unbelievable. I asked them several times about what's causing the delay but they said there's no available staff to attend to me. Dio mio I clearly saw from where I sat.. all the beds (except one) were empty, only one customer was being treated. The staff were just huddled in one corner eating something and laughing so loud. It was 2pm for crying out loud, it couldn't be lunch break right? I just stared at the receptionist, helpless, thinking about the money I wasted. But I'm not gonna give up with out a fight. So I waited. waited and waited. So maybe this one girl (staff) got tired of gossiping and lazily asked me what treatment did I want (she was still chewing some food!! and a bit teary eyed because of laughter). After an hour of waiting the treatment itself lasted for just 20 minutes or less (that's diamond peel with facial!). Hah!..I had Diamond peel treatments before from other clinics, FACIAL + DP can take up to 40 mins. to an hour.
I just laughed.
I gave it a chance. It was my first time. But boy oh boy, second visit (almost like this one), third(the worst). I had enough, I was like Candace in Phineas and Ferb..I just had enough. 3 sessions went down the drain..I don't care. I was amazed how I even manage to go back twice after the first. (Well, I gave them a chance!)
I am never going back there, but if I have to.. I think I'm gonna have to smoke crack first. (ok that's O.A. na) Nuff said.
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3 comments:
I've had the same experience. I went there during office hours thinking that it would only take some few min because with other clinics, it only normally takes 20 min. and yeah I met that pretty chinita girl at the reception who at that time is blabbering to another lady, who seems to be another customer, and she is trying to sell her some makeup. I thought, her face doesnt seem to match her attitude because she was like a seller in the wet market. When it was my time for the dp, the staff said I should have facial (which i have to pay for) along with the diamond peel session because they can only do it once my face has been "cleansed". I said that I've already had DP with other clinics and they did not require me this. but they insisted since it is their procedure. I decided to proceed since I already went there and waited anyway. but it was really overall a disappointing experience.
Oh my. At least next time we know where "not to go".
That chinita girl btw didn't look like that some 4 years ago thats what you get when your the one of bosses' mistress
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